Privacy Policy

Welcome to Accountwala. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your data, and how you can exercise your privacy rights. This policy is compliant with the Digital Personal Data Protection Act (DPDP Act) and other applicable global data privacy regulations.

1. Information We Collect

We only collect the necessary data required to provide you with our accounting and billing services. The personal information we collect depends on the context of your interactions with us and the services you use, including:

• Personal details: Name, email address, phone number, and password.
• Business details: Company name, GSTIN, business address, and financial records necessary for invoicing.
• Usage data: Information about how you interact with our platform to improve performance.

2. How We Use Your Information

We use your information strictly for legitimate business purposes, including:

• To facilitate account creation and authentication.
• To provide, operate, and maintain our services.
• To process billing, invoices, and transactions on your behalf.
• To send administrative information and marketing communications (with consent).

3. Data Sharing and Third-Party Embeds

We do not sell your personal data. We may share data with trusted third-party service providers (such as payment gateways or email providers) solely for the purpose of operating our business. All our third-party vendors are vetted for privacy compliance. We strictly monitor and control third-party tracking embeds on our platform.

4. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax or accounting requirements).

5. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request a review, update, or deletion of your personal information, please submit a request to our Data Protection Officer.

6. Contact Us

If you have questions or comments about this notice, you may email us at privacy@accountwala.in or contact us by post at:

Accountwala Technologies Ltd.
Business Park, Sector 45
Privacy Department